Privacy Policy
At Blackankh , we value and respect your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase on our website https://blackankh.cl
Personal information we collect
When you visit the site, we automatically collect certain information related to your device, such as browser type, IP address, time zone, and cookies necessary for the proper functioning of the site.
Additionally, when you make or attempt to make a purchase through the site, we collect personal information necessary to process your order, which may include:
- Name
- Billing and/or shipping address
- Email address
- Phone number
- Information related to the payment method used
Blackankh does not store sensitive payment data , such as full credit or debit card numbers. This data is processed directly by the corresponding payment platforms.
We call this information Order Information .
Use of personal information
The personal information collected is used solely for:
- Process and manage orders placed through the site.
- Coordinate shipments and communications related to your purchase.
- Send order confirmations and answer inquiries.
- Detect potential risks or fraud.
- Improve the overall performance of the site.
Blackankh does not sell, rent or trade personal data .
Cookies
This site uses cookies necessary for its operation and to improve the browsing experience. You can configure your browser to reject cookies; however, this may affect the proper functioning of some sections of the site.
Sharing personal information
Your personal information will only be shared with third parties when strictly necessary to fulfill the purposes described above, such as:
- Payment platforms , including Webpay (Transbank) and PayPal , which process payments securely and under their own privacy policies.
- Shipping services for the correct delivery of orders.
- Technology providers necessary for the operation of the site (such as Jumpseller).
The information may also be shared when required by law or by a competent authority.
Information protection
Blackankh takes reasonable measures to protect your personal information and prevent unauthorized access, misuse, or disclosure.
User rights
In accordance with current Chilean legislation (Law No. 19.628 on the Protection of Private Life), you have the right to:
- Access your personal information.
- Request the correction or deletion of your data.
- Revoke your consent for the use of your personal information, where applicable.
To exercise these rights, you can contact us via the email address indicated below.
Data retention
Order-related information will be retained only for as long as necessary to comply with legal, accounting, and administrative obligations, or until you request its deletion where appropriate.
Minors
This site is not directed at individuals under the age of 18. Blackankh does not intentionally collect personal information from minors.
Changes to this policy
Blackankh reserves the right to update this Privacy Policy as needed, whether due to legal, operational, or technical changes. Modifications will be posted in this same section of the website.
Contact
If you have any questions about this Privacy Policy or the processing of your personal information, you can write to us at:
contact.blackankh@gmail.com